Global Account Manager

Our client is a globally recognised leader in industrial automation and digital transformation. The organisation is award-winning and widely respected for its proprietary distributed control systems, safety platforms, and industrial IoT technologies that underpin critical infrastructure worldwide.

With a workforce of over 17,000 professionals operating across more than 60 countries, the business is at the forefront of energy transition, industrial autonomy, and sustainable innovation, delivering advanced automation, digital twin, and asset performance management solutions that enable industries to optimise, decarbonize, and operate more efficiently.

As Global Account Manager, you will hold executive-level responsibility for one of the organisation’s most strategically important global clients. Acting as the primary senior point of contact, you will manage complex, multi-region relationships and ensure alignment across global business units.

You will develop and execute a comprehensive global account strategy, leveraging the full portfolio of automation, digitalisation, and sustainability solutions to drive long-term value, revenue growth, and strategic partnership.

• Serve as the primary executive contact for senior client stakeholders across regions and business units.
• Develop and deliver a global account strategy aligned with the client’s long-term commercial and operational goals.
• Drive revenue growth through cross-selling and expansion across process automation, measurement, and digital solutions.
• Coordinate closely with regional sales, engineering, and service teams to ensure consistent and seamless global execution.
• Monitor customer satisfaction, proactively resolve issues, and ensure excellence across delivery and life-cycle services.
• Provide strategic market, industry, and competitive insights to inform internal decision-making and account planning.

• Bachelor’s degree in engineering, automation, business, or a related discipline.
• Significant experience in enterprise sales or global account management within industrial automation, control systems, or industrial digitalisation environments.
• Proven track record managing major global accounts with substantial revenue responsibility.
• Strong strategic planning, stakeholder management, and cross-functional leadership capabilities.
• Ability to operate effectively within complex, matrixed global organisations.